PRIVACY STATEMENT

Privacy Policy
The Internet is a powerful tool allowing its users to exchange information freely. As a recipient of information collected on www,enstru-mental.com (the "Site"), Enstrumental ("we", "our" or "us") have policies about how we use the information we collect.

Categories of Information
Information about you can be categorized as (a) personally identifiable information or (b) non-personally identifiable information. "Personally identifiable information" is information that we collect from you such as your name, postal address, telephone number, fax number and email address. "Non-personally identifiable information" is information that we collect from you that cannot be used to identify or contact you, such as your Web site browsing patterns or demographic information.

How We Use and Disclose Information
We will use your personally identifiable information for customer service, such as to fulfill your orders, to provide you with information that you may request, to give you updates about the status of your orders, to notify you if you have won a prize and to customize your experience on the Site. We may also combine the information we have gathered about you with information from other sources, such as other Web sites operated by us, to better serve your needs. Unless you tell us not to, we may use your personally identifiable information to contact you about offers or promotions we think you would be interested in. If you do not want to receive this information, indicate that we may not do so at the point where you give us your personally identifiable information. Email messages will also provide you with an opportunity to opt-out of receiving this information. Please note that changes to your preferences may not be effective immediately.

It is important for you to understand that we use third party contractors to help us operate our business, such as operating the server for the Site, performing delivery and shipping services, and sending postal mail and email, and may share your information with these contractors for those limited purposes. We generally require that contractors do not disclose personally identifiable information or use it other than as necessary to perform services for us.

Because we care about your privacy, we will not give your personally identifiable information to third parties, such as marketers or retailers, for them to use to contact you about offers or promotions of their own (other than, of course, in connection with the sale of our business), unless you allow us to. If you would like us to share your personally identifiable information with third parties so that you may receive these special offers and promotions, indicate that we may do so at the point where you give us such personally identifiable information. Please note that changes to your preferences may not be effective immediately.

How We Collect Information
We will collect personally identifiable information from you when you actively give us the information. Examples of this may include when you order products, fill out online site registration forms, or request that we send you information, newsletters or catalogs.

Like many other commercial Web sites, we collect non-personally identifiable information from you by "passive" means, in other words by tracking your use of the Site, often through the use of cookies. That information includes, among other things, the type of computer operating system and net browser that are being used and the domain name of your Internet service provider, as well as some of the information described below. We use this information for internal purposes and to help us interact with visitors to the Site. We may also share this information in the aggregate form with third parties to illustrate trends and patterns.

Special Policies for Children Identifying Themselves as Under Age 13
This Site is not intended for use by children. We will not knowingly collect any personally identifiable information submitted by visitors to the Site who are under the age of 13.

Links
The Site contains links to other sites, including, among others, those of advertisers, other third parties and companies whose trademarks may appear on the Site. Sometimes promotions, contests or sweepstakes advertised on the Site might be sponsored by third parties. The other sites and third parties maintain their own privacy policies that may be different from ours. Visitors using such links or pursuing or entering such contests or sweepstakes should consult the privacy notices associated with those links, promotions, contests or sweepstakes. We do not control this collection of information and are not responsible or liable for the privacy policies maintained or actions taken by third parties with regard to your information. Our Privacy Policy does not extend to anything that is inherent in the operation of the Internet, and therefore beyond our control. Please keep in mind that whenever you give out personal information online-for example, via message boards or chat rooms-that information can be collected, intercepted and used by people you do not know. You should use such community functions at your own risk.
Your Acceptance of These Terms


By using the Site, you indicate your agreement with the terms and conditions of this Privacy Policy. If you do not agree with this Privacy Policy, then do not use the Site. We reserve the right to change the terms of this Privacy Policy. Your continued use of the Site following any changes to this Privacy Policy will be deemed to constitute your acceptance of such changes. Please check this page regularly for any changes.

Please contact us with any questions or comments regarding our privacy policy:


RETURN / EXCHANGE POLICY
We allow returns & exchanges 30 days from the day you receive the package. This means we would need to receive the return in our before the 30th day.

Clothing: Clothing can not be washed or worn & must have all of the original tags. If the item is visibly worn, we will not credit you the cost of the merchandise; you will be responsible for return shipping of the item. So please make sure to abide by this policy.

*Return shipping charges*

PLEASE READ!!!!!

If we (Enstrumental) are at fault, for example: we sent you the wrong item, then we will cover the return shipping and the shipping charges to send you the correct item.

If you are returning something because you did not order the right size, or just want to exchange it, then you are responsible for the return shipping charges, and other shipping charges to send you the new merchandise.

All returns should be sent to
Enstrumental
Attn: Returns
5431 S. East View Pk. #B
Chicago, IL 60615

If you have any questions, please use the CONTACT US link to ask us any questions.


ORDER TRACKING
ALL ORDERS ARE SHIPPED USPS PRIORITY MAIL W/DELIVERY CONFIRMATION. THIS MEANS THAT IN MOST PLACES WITHIN THE U.S., YOU WILL RECEIVE YOUR PACKAGE IN 2-3 DAYS. INTERNATIONAL ORDERS TAKE 5-10 DAYS. INSURANCE IS OPTIONAL.

AFTER YOU PLACE AN ORDER, PLEASE EMAIL INFO@ENSTRUMENTAL.COM OR CALL US AND WE WILL PROVIDE YOU WITH YOUR TRACKING NUMBER. THEN GO TO WWW.USPS.COM & TRACK THE ORDER (DOMESTIC & INTERNATIONAL)